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AI-powered frontline support for OEMs

Give engineers instant answers direct from your manuals, service history, and team knowledge. No portals, no retraining, no friction.

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Significantly reduce downtime

Lingo combines multiple knowledge sources to provide context in its responses.

Past answers
Past answers
Internal knowledge
Internal knowledge
Service history
Service history
Manuals and documents
Manuals and documents

Plugs into tools you already use

WhatsApp. Email. Microsoft Teams. No new apps. No extra logins.

Lingo in action

Accurate AI generated replies with a clear answer drawn from manuals and service history.

Keep knowledge in the business

When your experts move on, their knowledge stays and is available across the team.

Mobile interface showing a technician asking Lingo about a pressure valve issue. Lingo responds with relevant service history and troubleshooting steps based on previous incidents.

Supercharge your service teams

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Lower support costs

Reduce escalations and time on each job, keeping your margins and teams lean.

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Faster resolutions

Lingo gives engineers instant answers, cutting resolution time from hours to seconds.

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More first time fixes

Technicians get the right info the first time,reducing trial and error and repeat visits.

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Happier customers

Accurate, fast support leads to better outcomes with less frustration and waiting.

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Fewer site visits

Lingo resolves routine issues remotely, avoiding unnecessary engineer call-outs.

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Stronger team performance

Knowledge is shared across the team so every engineer works to a higher standard.

Built by repeat founders

A picture of Graham Wilsdon

Graham Wilsdon
AI Software Engineer

Ex Overwatch Research
Acquired by Benchling 2022

A picture of Justin Thompson

Justin Thompson
AI Software Engineer

Ex Overwatch Research
Acquired by Benchling 2022

A picture of Paul Wilsdon

Paul Wilsdon
Design and User Experience

Ex Overwatch Research
Acquired by Benchling 2022

A picture of Paul Press

Paul Press
Manufacturing expert

Current MD
Pressford Shutters

See how Lingo works in your world

Start resolving technical issues in seconds using your existing tools and data.

Book a call